Last updated: 11 February 2026
These Terms & Conditions ("Terms") govern your access to and use of the mployr platform, website, and services provided by mployr Pty Ltd (ABN to be confirmed) ("mployr", "we", "us", or "our"). By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use our platform.
To use our Platform, you must:
You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
Access to the Platform requires an active Subscription. Details of available plans, features, and pricing are published on our website and may change from time to time. We will provide at least 30 days' notice of any price increases.
Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected. All fees are quoted in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.
We may offer free trial periods. At the end of a trial, your account will require an active Subscription to continue. We will not charge you without your consent.
Fees are generally non-refundable. However, if you cancel an annual Subscription within the first 14 days, you may request a full refund. Monthly Subscriptions are not eligible for refunds but will remain active until the end of the current billing period.
You agree not to:
We reserve the right to suspend or terminate your access if you breach these acceptable use requirements.
You retain all rights and ownership of your Customer Data. We do not claim any ownership over the data you submit to the Platform.
By using the Platform, you grant us a limited, non-exclusive licence to use, process, and store your Customer Data solely for the purpose of providing and improving our services.
Where we process personal information on your behalf (e.g., employee payroll data), we act as a data processor under your direction. You remain the data controller and are responsible for ensuring you have the necessary consents and legal basis for processing.
You may export your Customer Data at any time during your active Subscription. Upon account termination, we will make your data available for export for 30 days before deletion.
The Platform, including its design, code, features, documentation, trademarks, and all related intellectual property, is owned by mployr Pty Ltd or its licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to use the Platform as part of your Subscription.
You may not copy, modify, distribute, or create derivative works based on the Platform or any of its components without our prior written consent.
The Platform may allow you to connect with third-party services (e.g., accounting software, job boards, email providers, cloud storage). These integrations are provided for your convenience. We are not responsible for the availability, accuracy, or practices of third-party services, and your use of them is governed by their respective terms and privacy policies.
We do not warrant that third-party integrations will function without interruption or error and are not liable for any loss or damage arising from your use of third-party services.
We strive to maintain 99.9% uptime for the Platform. However, we do not guarantee uninterrupted access and may need to perform scheduled maintenance or experience occasional downtime. We will endeavour to provide advance notice of planned maintenance.
We are not liable for any loss or damage resulting from temporary unavailability of the Platform due to maintenance, technical issues, or events beyond our reasonable control.
To the maximum extent permitted by law, mployr Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Platform.
Our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform shall not exceed the total fees paid by you to us in the 12 months immediately preceding the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law, including guarantees under the Competition and Consumer Act 2010 (Cth).
You agree to indemnify and hold harmless mployr Pty Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with:
You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Platform until that date.
We may suspend or terminate your access to the Platform immediately if you breach these Terms, fail to pay fees when due, or if we are required to do so by law. We will provide reasonable notice where practicable.
Upon termination, your right to use the Platform ceases. We will retain your Customer Data for 30 days after termination to allow you to export it. After this period, we will delete your data in accordance with our Privacy Policy, except where retention is required by law.
The Platform is provided "as is" and "as available" without warranties of any kind, except as required by Australian Consumer Law. We do not warrant that the Platform will be error-free, secure, or available at all times.
mployr is a software platform and does not provide legal, financial, tax, or employment advice. You are responsible for ensuring your use of the Platform complies with all applicable laws and regulations, including the Fair Work Act 2009, tax obligations, and superannuation requirements. We recommend seeking professional advice where appropriate.
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland for the resolution of any disputes arising out of or relating to these Terms.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our Platform and, where appropriate, sending you an email notification. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.
If you do not agree to the updated Terms, you must stop using the Platform and cancel your Subscription.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
If you have any questions about these Terms, please contact us: