Last updated: 11 February 2026
mployr Pty Ltd ("we", "us", or "our") operates the mployr.com.au website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect the following types of information:
When you register for an account or use our services, we may collect your name, email address, phone number, business name, ABN, job title, and billing information.
As an HR and payroll platform, we process employment-related data on behalf of our customers, including employee names, contact details, tax file numbers, superannuation details, bank account information, leave balances, performance records, and payroll data. This data is processed under the direction of our customers (the employers) who remain the data controllers.
We automatically collect information about how you interact with our platform, including IP address, browser type, device information, pages visited, features used, and timestamps.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use our platform. See Section 8 for more details.
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
We share data with trusted third-party service providers who assist us in operating our platform, such as cloud hosting (AWS), payment processing, email delivery, and analytics services. These providers are contractually bound to protect your data.
We may disclose your information where required by law, regulation, or legal process, including requests from the Australian Taxation Office (ATO), Fair Work Ombudsman, or other regulatory bodies.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We may share your information with third parties when you have given us explicit consent to do so, such as when connecting third-party integrations.
We take the security of your data seriously and implement industry-standard measures to protect it, including:
For more details about our security practices, visit our Security page.
We retain your personal information for as long as your account is active or as needed to provide you with our services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Payroll and employment records are retained in accordance with Australian legal requirements, including the Fair Work Act 2009 (which requires employee records to be kept for 7 years) and Australian tax law requirements.
When you close your account, we will delete or anonymise your personal information within 90 days, except where retention is required by law.
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the following rights:
To exercise any of these rights, please contact us at privacy@mployr.com.au. We will respond to your request within 30 days.
We use the following types of cookies:
You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our platform.
Our platform may integrate with third-party services at your direction, including accounting software, job boards, email providers, and cloud storage services. When you enable these integrations, data may be shared with those third-party services in accordance with their own privacy policies.
We encourage you to review the privacy policies of any third-party services you connect to our platform. We are not responsible for the privacy practices of these third-party services.
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
Your data is stored in Australia on AWS infrastructure in the Sydney region. In limited circumstances, some data may be processed by third-party service providers located outside Australia. Where this occurs, we take reasonable steps to ensure that your information receives an equivalent level of protection as required under the Australian Privacy Principles (APP 8).
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
mployr Pty Ltd - Privacy Team
Email: privacy@mployr.com.au
Website: mployr.com.au
You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about how we handle your personal information.