Clerks - Private Sector Award
Covers private-sector clerical and administrative employees across Levels 1-5, plus the two call-centre classifications (Principal Customer Contact Specialist and Technical Associate). Junior rates, all nine cl. 19 allowances, the two-tier Mon-Sat overtime structure and the shiftworker fail-to-rest 200% rule are all wired through.
Fully built. Rates, allowances, penalties and any required apprentice / junior rates are all wired to the rate resolver and have been verified against the consolidated award text and the latest pay guide.
What's built
- All 10 cl. 16.1 classifications including the LEVEL_2_Y1 standard rate and both call-centre tiers.
- Junior rates from under-16 (45%) through 20-year-old (90%), with the under-16 / 16-year split encoded via the year-12 marker.
- All cl. 19 allowances — first aid, higher duties, FT and PT laundry, two meal-OT bands, vehicle (car / motorcycle), living-away-from-home and shift transport.
- Tiered overtime (cl. 21) and shift overtime (cl. 28) — first 2 / 3 hours at 150%, after that at 200%, with Sunday / public holiday at 200% / 250%.
- Cl. 22.4 / 30.5 fail-to-rest 200% rows seeded for both non-shift and shift cases.
- Cl. 24 weekend / public holiday penalties and cl. 31 shiftworker afternoon / night / permanent-night loadings.
Known limitations
- Sunday / public holiday minimum-payment floors (cl. 21.4, 24.3(c), 24.4(d), 28.3) are documented as configuration but not yet enforced as separate data — the resolver applies the multiplier; the 3 / 4-hour minimum payment must be manually checked on short shifts.
- Cl. 22.4 / 30.5 fail-to-rest is a conditional rule (predicate is rest gap < 10 / 8 hours) — the row is seeded, but payroll must trigger it manually until the resolver gains conditional-trigger evaluation.
Setup & special instructions
- Shift definitions are stored using start / end windows that approximate the cl. 25 finish-time boundaries — minor divergence from the source where shifts straddle the window edges.
- Cl. 32.2 additional NES week of leave for shiftworkers regularly rostered on Sundays / public holidays in 24/7 operations is not differentiated by employment type in the seeded data — confirm manually before processing leave for those employees.
- • Clerical
- • Administration
- • Call centres
- • Private sector
The consolidated award text is the authoritative source. Always confirm specific obligations against the award itself — Mployr's implementation status reflects what we've seeded; it does not replace legal advice.
Want to see this award running on your data?
We can demo a pay run on the clerks private sector award using sample employees in a sandbox tenant — including any of the special-instruction steps above so you can see exactly what your team's day-to-day looks like.
Book a demo