Ambulance and Patient Transport Industry Award
Two-sector award (operational vs clerical) covering paramedics, attendants, CTOs, comms call-takers, mechanics, fleet maintenance, and admin officer Bands 1-4. Penalty arithmetic is unusual - a separate 75% Sat/Sun loading on top of the standard 25% casual loading, a 300% rate for the 13th+ consecutive shift without a 24-hour break, and an 8-hour rest period rather than the NES default 10.
Fully built. Rates, allowances, penalties and any required apprentice / junior rates are all wired to the rate resolver and have been verified against the consolidated award text and the latest pay guide.
Official Fair Work rates. This award’s minimum pay rates are synced directly from the Fair Work Commission’s Modern Awards Pay Database and updated automatically when the Commission changes them - including the annual wage review - so payroll always uses the current legal minimums without a manual update.
What's built
- Operational stream (29 classifications): ambulance attendants, paramedics, student paramedics levels 1-3, CTOs, trainee CTOs, communications call-takers, fleet maintenance, mechanics.
- Clerical stream (8 classifications): Admin Officer Bands 1-4 with year progression.
- Standard rate is AMB_OFF_Y3 ($1,266.70/wk = $33.33/hr) per cl. 16.1(a)(iii).
- Penalty rates including the 13th+ consecutive shift 300% (cl. 13.3(b)) - a fifth rate label was added to the system specifically for this rare case.
- Casual loading regime - 25% Mon-Fri general loading PLUS additional 75% on Sat/Sun (cl. 11.2(a)).
- All-purpose paramedic skills + CEP allowance row structures (with the dollar amount as a placeholder - see special instructions).
- 8-hour rest period (cl. 20.4) configured.
- Working week start at midnight Sunday (cl. 13.1(c)) configured.
Known limitations
- All-purpose paramedic skills allowance and Continuing Education Program (CEP) allowance dollar amounts are stored as $0 placeholders - the consolidated award and pay guide explicitly state they must be calculated via the Fair Work Pay & Conditions Tool based on the qualification held. The platform documents which row applies; the dollar value must be entered manually per employee.
- No apprentices or junior rates - the award has formal-qualification entry requirements across all classifications.
Setup & special instructions
- Assign each employee a sector - operational or clerical - to drive the correct rate scale and allowance availability.
- If an employee is paid the Intensive Care Paramedic Skills, Continuing Education Program - Paramedic Skills, or CEP Allowance, the pay-guide rates should NOT be used directly - calculate via the Fair Work Pay & Conditions Tool using the employee's specific qualification, then enter the calculated all-purpose dollar amount manually.
- Casual employees: weekend loading is 75% additional ON TOP of the standard 25% Mon-Fri loading. The system handles this automatically once the employee is marked casual.
- Casual public holiday rate is 200% (lower than FT/PT at 250%) - the loading doesn't stack the same way for casuals.
- 13th+ consecutive shift without a 24-hour break attracts 300% (Triple Time) per cl. 13.3(b).
- Operational employees get a 20-minute paid crib break per cl. 15.2 IN ADDITION to the standard 30-minute unpaid meal break - ensure rosters reflect both.
- Working week starts midnight Sunday (cl. 13.1(c)) - relevant for weekly overtime threshold calculations.
- • Ambulance services
- • Patient transport
- • Emergency services
The consolidated award text is the authoritative source. Always confirm specific obligations against the award itself - Mployr's implementation status reflects what we've seeded; it does not replace legal advice.
Want to see this award running on your data?
We can demo a pay run on the ambulance & patient transport award using sample employees in a sandbox tenant - including any of the special-instruction steps above so you can see exactly what your team's day-to-day looks like.
Book a demo