Ambulance and Patient Transport Industry Award
Two-sector award (operational vs clerical) covering paramedics, attendants, CTOs, comms call-takers, mechanics, fleet maintenance, and admin officer Bands 1–4. Penalty arithmetic is unusual — a separate 75% Sat/Sun loading on top of the standard 25% casual loading, a 300% rate for the 13th+ consecutive shift without a 24-hour break, and an 8-hour rest period rather than the NES default 10.
Fully built. Rates, allowances, penalties and any required apprentice / junior rates are all wired to the rate resolver and have been verified against the consolidated award text and the latest pay guide.
What's built
- Operational stream (29 classifications): ambulance attendants, paramedics, student paramedics levels 1–3, CTOs, trainee CTOs, communications call-takers, fleet maintenance, mechanics.
- Clerical stream (8 classifications): Admin Officer Bands 1–4 with year progression.
- Standard rate is AMB_OFF_Y3 ($1,266.70/wk = $33.33/hr) per cl. 16.1(a)(iii).
- Penalty rates including the 13th+ consecutive shift 300% (cl. 13.3(b)) — a fifth rate label was added to the system specifically for this rare case.
- Casual loading regime — 25% Mon-Fri general loading PLUS additional 75% on Sat/Sun (cl. 11.2(a)).
- All-purpose paramedic skills + CEP allowance row structures (with the dollar amount as a placeholder — see special instructions).
- 8-hour rest period (cl. 20.4) configured.
- Working week start at midnight Sunday (cl. 13.1(c)) configured.
Known limitations
- All-purpose paramedic skills allowance and Continuing Education Program (CEP) allowance dollar amounts are stored as $0 placeholders — the consolidated award and pay guide explicitly state they must be calculated via the Fair Work Pay & Conditions Tool based on the qualification held. The platform documents which row applies; the dollar value must be entered manually per employee.
- No apprentices or junior rates — the award has formal-qualification entry requirements across all classifications.
Setup & special instructions
- Assign each employee a sector — operational or clerical — to drive the correct rate scale and allowance availability.
- If an employee is paid the Intensive Care Paramedic Skills, Continuing Education Program – Paramedic Skills, or CEP Allowance, the pay-guide rates should NOT be used directly — calculate via the Fair Work Pay & Conditions Tool using the employee's specific qualification, then enter the calculated all-purpose dollar amount manually.
- Casual employees: weekend loading is 75% additional ON TOP of the standard 25% Mon-Fri loading. The system handles this automatically once the employee is marked casual.
- Casual public holiday rate is 200% (lower than FT/PT at 250%) — the loading doesn't stack the same way for casuals.
- 13th+ consecutive shift without a 24-hour break attracts 300% (Triple Time) per cl. 13.3(b).
- Operational employees get a 20-minute paid crib break per cl. 15.2 IN ADDITION to the standard 30-minute unpaid meal break — ensure rosters reflect both.
- Working week starts midnight Sunday (cl. 13.1(c)) — relevant for weekly overtime threshold calculations.
- • Ambulance services
- • Patient transport
- • Emergency services
The consolidated award text is the authoritative source. Always confirm specific obligations against the award itself — Mployr's implementation status reflects what we've seeded; it does not replace legal advice.
Want to see this award running on your data?
We can demo a pay run on the ambulance & patient transport award using sample employees in a sandbox tenant — including any of the special-instruction steps above so you can see exactly what your team's day-to-day looks like.
Book a demo