Cleaning Services Award
Covers commercial and industrial cleaning. 3 classifications (standard rate Level 3). Junior rates apply ONLY to shopping-trolley collection contractors - other cleaning employers pay full adult rates regardless of age. Leading-hand allowance is all-purpose under cl. 17.1, tiered by number of employees supervised. Penalty rates use a three-column FT / PT / casual structure.
Fully built. Rates, allowances, penalties and any required apprentice / junior rates are all wired to the rate resolver and have been verified against the consolidated award text and the latest pay guide.
Official Fair Work rates. This award’s minimum pay rates are synced directly from the Fair Work Commission’s Modern Awards Pay Database and updated automatically when the Commission changes them - including the annual wage review - so payroll always uses the current legal minimums without a manual update.
What's built
- All 3 cl. 15.1 classifications at the corrected July 2025 figures.
- Junior rates (shopping-trolley contractors only) from under-16 (45%) through 20-year-old (90%).
- Allowances: broken-shift, cold work, two hot-work tiers, two height tiers (up to 22nd floor / above), first-aid, leading-hand (three tiers, all-purpose), refuse collection, toilet cleaning, meal-OT, motor-car / motorcycle vehicle, travel between workplaces, clothing reimbursement.
- Three-column FT / PT / casual penalty rates including the entire-shift Mon-Fri starts-before-6am-or-finishes-after-6pm 115% / 130% / 140% case.
- Tiered Mon-Sat overtime, Sun / PH OT, plus cl. 19.6 / 19.7 call-back minimums (2 hour standard, 2 / 3 / 4 for non-cleaning Mon-Fri / Sat / Sun).
Known limitations
- PT and casual penalty rates are captured as configuration keys; the resolver must consult employment type when computing penalty rates rather than reading a single multiplier.
Setup & special instructions
- Junior rates apply ONLY to shopping-trolley collection contractors. All other cleaning employers must pay adult rates regardless of employee age.
- Mon-Fri penalty applies to the ENTIRE SHIFT when the shift commences before 6am or finishes after 6pm - not just the hours outside the 6am-6pm span.
- Permanent night work is midnight-8am with no rotation, paid at 130% FT/PT / 155% casual.
- Leading-hand allowance is all-purpose - assign the right tier (up to 10 / 11-20 / over 20 employees supervised) so it folds into the ordinary hourly rate.
- • Cleaning
- • Commercial cleaning
- • Industrial cleaning
The consolidated award text is the authoritative source. Always confirm specific obligations against the award itself - Mployr's implementation status reflects what we've seeded; it does not replace legal advice.
Want to see this award running on your data?
We can demo a pay run on the cleaning services award using sample employees in a sandbox tenant - including any of the special-instruction steps above so you can see exactly what your team's day-to-day looks like.
Book a demo